Privacy Policy

Effective Date: March 21, 2025

At APEX Building Maintenance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website https://www.apexmwindows.com, mobile application, or services (collectively referred to as "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you use our Services, you may be asked to provide certain personally identifiable information, such as your name, email address, phone number, and payment details.
• Usage Data: We may automatically collect information about your usage of our Services, including IP addresses, browser type, device type, operating system, access times, and other technical data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site and to gather analytical data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services.
• To process transactions and send related information.
• To respond to inquiries and provide customer support.
• To personalize your experience and improve our Services.
• To monitor usage and trends to improve our Services.
• To send marketing communications, with your consent where required.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your data, please contact us as outlined below.

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers who help us operate our Services, such as payment processors, hosting services, and email marketing providers.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government investigation).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Information Sharing - SMS opt-in information and phone numbers for the purposes of SMS are not being shared with any third party or affiliate company for marketing purposes.

5. Security of Your Information

We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data.
• Opt-out: You can opt out of marketing communications by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the contact details provided below.

7. International Data Transfers

If you are located outside of the United States, your information may be transferred to and processed in the United States or other countries where our servers are located. By using our Services, you consent to such transfers.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Apex Building Maintenance Inc.
7161 N. Cicero Ave. Lincolnwood, IL 60712
info@apexmwindows.com
847-440-7979